Important Warranty Information
When you receive your Mitts, please take them out immediately and
check their functionality. If you have a question about how they turn
on, go to our Trouble Shooting
section. All problems with our Mitts must be reported within 24 hours
(one business day) of receiving the package. We reserve the right to
request that any defects be sent back to Extreme Glow prior to
reshipping any additional products. We will not be held responsible for
improper use or wearing of the gloves which results in any failure or
defects. Any claims outside of the 24 hour time period after receipt
will not be honored.
To ensure the highest degree of success
maintaining the functionality of the gloves, we suggest that you remove
the gloves from the bottom, not pulling from the top or fingers.
Additionally, we suggest removing them from the side of the gloves
opposite the battery pack.